RT Virtual Appliance (on Proxmox VE - OpenVZ)

Hi all,

We just released a virtualization platform (GPL licensed)
http://pve.proxmox.com .

On this platform, pre-build virtual appliance can be started within
seconds as we use http://openvz.org here. Please note, by using OS
virtualization there is little overhead (just 1 to 3 % performance loss,
really!) - this is absolutely the fastest technology for Linux server
virtualization. (openVZ is the basis of Virtuozzo, the commercial market
leader in the VPS market).

We are also building virtual appliances for the use in the enterprise,
e.g. our own mail gateway, a web filter proxy (both are commercial) or a
mediawiki appliance and many others will follow in the next months.
(please note, Proxmox VE is beta, but this will change soon - subscribe
here for updates http://pve.proxmox.com/wiki/Mailing_Lists )

We use and love RT since years so we want to contribute also a RT
appliance - I personally know a lot of companies who wants RT but they
cannot install it - too difficult. We will solve this problem.

As we are a Debian focused company, we prefer to build the appliance
based on Debian Etch (32bit) and it should be using the stable RT
packages, mysql or postgres (which database is preferred?).

So I would be happy if anyone can comment our plans and give us
feedback. Also I would appreciate feedback from Best Practical.

Thanks,

Best Regards,

Martin Maurer

martin@proxmox.com

http://www.proxmox.com

Proxmox Server Solutions GmbH

Kohlgasse 51/10, 1050 Vienna, Austria

Phone: +43 1 545 4497 11 Fax: +43 1 545 4497 22

Commercial register no.: FN 258879 f

Registration office: Handelsgericht Wien

Hi all,

We just released a virtualization platform (GPL licensed) http://pve.proxmox.com
.

On this platform, pre-build virtual appliance can be started within
seconds as we use http://openvz.org here. Please note, by using OS
virtualization there is little overhead (just 1 to 3 % performance
loss, really!) – this is absolutely the fastest technology for Linux
server virtualization. (openVZ is the basis of Virtuozzo, the
commercial market leader in the VPS market).

We are also building virtual appliances for the use in the
enterprise, e.g. our own mail gateway, a web filter proxy (both are
commercial) or a mediawiki appliance and many others will follow in
the next months. (please note, Proxmox VE is beta, but this will
change soon – subscribe here for updateshttp://pve.proxmox.com/wiki/Mailing_Lists
)

We use and love RT since years so we want to contribute also a RT
appliance – I personally know a lot of companies who wants RT but
they cannot install it – too difficult. We will solve this problem.

As we are a Debian focused company, we prefer to build the
appliance based on Debian Etch (32bit) and it should be using the
stable RT packages, mysql or postgres (which database is preferred?).

So I would be happy if anyone can comment our plans and give us
feedback. Also I would appreciate feedback from Best Practical.

That’s really excellent to hear. I’m quite looking forward to seeing
this. With regard to Mysql/Pg: We’re pretty flexible. Is one of them
more better packaged for your platform already?

As a heads up, we have something we’ve been working on to ease RT
installation, though it’s not intended as competition against a fully
virtualized solution. Shipwright, our new build and distribution
system is designed to let us version and build RT and a full
dependency chain (currently to “just above libc”) and ship source and
fully relocatable platform–specific binary distributions.

Virtualization fits into a different niche than what we’re working on
and I suspect that your work will be a better match for many
organizations. When do you expect people might be able to play with
it? :slight_smile:

Best,
Jesse

PGP.sig (186 Bytes)

Hi Jesse,

Thanks for your feedback, see below.

-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Monday, April 21, 2008 1:19 PM
To: Martin Maurer
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT Virtual Appliance (on Proxmox VE - OpenVZ)

Hi all,

We just released a virtualization platform (GPL licensed)
http://pve.proxmox.com .

On this platform, pre-build virtual appliance can be started within
seconds as we use http://openvz.org here. Please note, by using OS
virtualization there is little overhead (just 1 to 3 % performance
loss, really!) - this is absolutely the fastest technology for Linux
server virtualization. (openVZ is the basis of Virtuozzo, the
commercial market leader in the VPS market).

We are also building virtual appliances for the use in the
enterprise,
e.g. our own mail gateway, a web filter proxy (both are
commercial) or a mediawiki appliance and many others will follow in
the next months. (please note, Proxmox VE is beta, but this will
change soon - subscribe here for
updateshttp://pve.proxmox.com/wiki/Mailing_Lists
)

We use and love RT since years so we want to contribute also a RT
appliance - I personally know a lot of companies who wants RT but
they
cannot install it - too difficult. We will solve this problem.

As we are a Debian focused company, we prefer to build the
appliance
based on Debian Etch (32bit) and it should be using the stable RT
packages, mysql or postgres (which database is preferred?).

So I would be happy if anyone can comment our plans and give us
feedback. Also I would appreciate feedback from Best Practical.

That’s really excellent to hear. I’m quite looking forward to seeing
this. With regard to Mysql/Pg: We’re pretty flexible. Is one of them
more better packaged for your platform already?

As a heads up, we have something we’ve been working on to ease RT
installation, though it’s not intended as competition against a fully
virtualized solution. Shipwright, our new build and distribution
system is designed to let us version and build RT and a full
dependency chain (currently to “just above libc”) and ship source and
fully relocatable platform–specific binary distributions.

Virtualization fits into a different niche than what we’re working on
and I suspect that your work will be a better match for many
organizations. When do you expect people might be able to play with
it? :slight_smile:

[Martin Maurer]
Our platform is ready to test, so everybody can download and install
whatever needed.
E.g. a standard Debian etch template is already there (also centos 5),
so you can start the Debian (3 seconds …) and you can use apt to get
the rest, e.g. RT packages. Or use your shipwright.

In a view weeks we will finish the planning and if everything goes well
we will create the pre-installed RT appliance - I will post this here.

Best regards,
Martin

http://pve.proxmox.com