Rt-users Digest, Vol 92, Issue 53

Date: Wed, 30 Nov 2011 12:44:23 +0100

To: rt-users rt-users@lists.bestpractical.com
Subject: Re: [rt-users] The RT Wiki - Restructure (start using
Content-Type: text/plain; charset="iso-8859-1"
Jay, thanks for your input. I do feel that approaching it with a blank
sheet of paper will be the best approach.
Though we’ll have to use Wikia’s abilities/structure, the below is aimed at
just that with a slight eye on “structuring from scratch”.
— A rough sketch of the idea —

I like it at first glance.

The idea I have relies allot on the categories within Wikia.
A categorie page can contain content, thus e.g. the contributions page
could instead be a categorie page with some specific information on what
you can expect, maybe some extra links to other stuff, etc. But the
difference would be that since it is now a categorie page, that all
scripts/contributions that have the categorie set to contributions would be
automatically listed on that one page. (alphabetized)
With that in mind you can quite easily create “general” categorie pages for
all major topics and have any page regarding that topic being linked to
that categorie.
The front page would then contain a hierarchical structure with links to
all the “sections” (a.k.a. categorie pages). And obviously information on
what RT is, latest news/updates/etc. Another thing which you can easily add
to the front page is an RSS feed of the Bestpractical blog, and maybe add a
feed of the RT wiki itself showing the latest updates & newest pages.
(should both be doable I think)
Other things that might be nice to add are some Wikia features for the
community to promote the usage of the RT wiki (achievements and other fun
— The structure (concept) —
Since the above shows what categories and categorie pages can do for you
it’s important to create a structure (at first on paper) which will make
sure that all major topics regarding RT are covered so that any new article
can add a categorie appropriate for that specific article. (I assume that
the structure will eventually grow naturally)
Since this is just a concept I’ve sort of just looked at the current wiki
and tried to gather some basic topics, what I want to achieve with this
concept is to get input from others so that we can improve it further:

  • RT Basics
    • User Manual
    • Custom Fields
    • Articles
    • REST
    • RT Tool
    • RT Cron Tool
  • RT Installation (rough categories so that people can link install
    guides to an OS categorie, no more/no less)
    • Linux
    • FreeBSD
    • Other
    • Manual
  • RT Config: (a categorie for each major release)
    • RT 4
    • RT 3.8
    • RT 3.6
  • Plugins:
    • A categorie page for all plugins! This way you can link
      scrips/configs/other goodies for a plugin to that specific categorie
  • Scrips:
    • Basically a summary of all scrips available for RT.
  • Automation
    At this point I’m blank on ideas, I’ll just leave it at this and see what
    responses there are. I’m pretty sure this list can be better/structured
    better, but you have to start somewhere ^_~
    — Rough plan of action —
    This is a rather rough plan for setting up the structure:
  • Remove all current categories (double check that the categorie pages
    don’t contain content of any kind).
  • Add every single page currently in the wiki to a new categorie called

Might I suggest instead creating a page called “restructure todo list” and
put a list of all the current pages on that page… that way the current
structure and organization, to the extent it is useful or familiar, is
maintained and yet we have a todo list to work off of?


Turns out that it isn’t needed to create a category.

There’s a special page called “Uncategorized items” for that purpose.

– Bart

Op 1 december 2011 08:18 schreef Ram Moskovitz ram0502@gmail.com het