RT-Users Digest, Vol 90, Issue 67

RT Users
1

Date: Wed, 21 Sep 2011 14:55:28 +0200
From: “Michael Polenske” Michael.Polenske@skm-skyline.de
To your second question - I want to create to search to find all tickets
of my group - something like “cc.id == groupofcurrentuser_”

Try using WatcherGroup.id in your query. We have a dashboard for a group
whose id is 119. The search criteria includes
‘WatcherGroup.id = 119’. The query returns all tickets where any member of
group 119 has a role: owner, requestor, cc or admincc.

Sharon Belliveau
Application Design + Development
Research & Statistics
Federal Reserve Board

2

Hi Sharon,

sorry for late reply, I was on holiday last weeks.

Many thanks for your help. WatcherGroup.id was what I was looking for.

Many thanks - Michael-----Original Message-----
From: Sharon.Belliveau@frb.gov [mailto:Sharon.Belliveau@frb.gov]
Sent: Donnerstag, 22. September 2011 17:30
To: Michael Polenske
Cc: rt-users@lists.bestpractical.com
Subject: Re: RT-Users Digest, Vol 90, Issue 67

Date: Wed, 21 Sep 2011 14:55:28 +0200
From: “Michael Polenske” Michael.Polenske@skm-skyline.de To your
second question - I want to create to search to find all tickets
of my group - something like “cc.id == groupofcurrentuser_”

Try using WatcherGroup.id in your query. We have a dashboard for a
group whose id is 119. The search criteria includes ‘WatcherGroup.id =
119’. The query returns all tickets where any member of group 119 has a
role: owner, requestor, cc or admincc.

Sharon Belliveau
Application Design + Development
Research & Statistics
Federal Reserve Board