RT-Users Digest, Vol 72, Issue 42

Hello Jeff,

The ModifyCustomField right may be also assigned at the User and Group
level, both globally and at queue level.
We also had problems with unwanted modifications; and ended up in adding
a local version of the element Ticket/Elements/EditCustomFields.

HTH,
Gabriele Franzini
Nerviano Medical Sciences - Italy

Message: 1
Date: Tue, 16 Mar 2010 16:45:16 -0400
From: Jeff Blaine jblaine@kickflop.net
Subject: [rt-users] Read-only custom field? Also a rights problem?
To: rt-users@lists.bestpractical.com
Message-ID: 4B9FEDDC.5090704@kickflop.net
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

RT 3.8.7

I’m looking to establish a read-only custom field, writable only by
$RT::SystemUser (in a scrip).

In trying to do so, I have made the rights to this custom field
’SeeCustomField’ by some people, but nobody has ModifyCustomField
permissions.

That is:

there are no defined user rights for the field.
there is only SeeCustomField rights for group
Privileged

I am still able to modify+save the field though, so clearly I am doing
something wrong here. Any help would be appreciated.