Hello Jeff,
The ModifyCustomField right may be also assigned at the User and Group
level, both globally and at queue level.
We also had problems with unwanted modifications; and ended up in adding
a local version of the element Ticket/Elements/EditCustomFields.
HTH,
Gabriele Franzini
Nerviano Medical Sciences - Italy
Message: 1
Date: Tue, 16 Mar 2010 16:45:16 -0400
From: Jeff Blaine jblaine@kickflop.net
Subject: [rt-users] Read-only custom field? Also a rights problem?
To: rt-users@lists.bestpractical.com
Message-ID: 4B9FEDDC.5090704@kickflop.net
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
RT 3.8.7
I’m looking to establish a read-only custom field, writable only by
$RT::SystemUser (in a scrip).
In trying to do so, I have made the rights to this custom field
‘SeeCustomField’ by some people, but nobody has ModifyCustomField
permissions.
That is:
there are no defined user rights for the field.
there is only SeeCustomField rights for group Privileged
I am still able to modify+save the field though, so clearly I am doing
something wrong here. Any help would be appreciated.