Look at the Apache log at /usr/local/apache/logs/error_log. I also had the same sympthom a few days ago. It turned out to be an incorrect Correspondence template.
Regards,
Raymond
Raymond
rt-users-request@lists.bestpractical.com 08/04/2004 3:29AM >>>
Message: 3Date: Wed, 07 Apr 2004 13:51:56 -0400
From: Jean-Yan Beube jeany.berube@adsinc.ca
Subject: Re: [rt-users] On correspond doesn’t send mail
To: RT users rt-users@lists.bestpractical.com
Message-ID: 1081360315.9082.94.camel@localhost.localdomain
Content-Type: text/plain
Are you talking about RT logs?
/opt/rt3/var/log is empty.
Or is it another log file?