On 08/08/12 18:00, rt-users-request@lists.bestpractical.com
wrote:------------------------------ Message: 4 Date: Wed, 8 Aug 2012
09:56:50 -0500 From: Aaron Zuercher aaron.techgeeks@gmail.com To: RT
Users rt-users@lists.bestpractical.com Subject: [rt-users] queue
disabled but still getting tickets Message-ID:
CAAwtLFJQ656-2qr7xt8os=s_PF0tN+59C0P4cW6=7pJd5cNtCw@mail.gmail.com
Content-Type: text/plain; charset=“iso-8859-1” I have disabled one of my
queues to prevent new ticket submission but new tickets are still
showing up. How to I stop this? I don’t want to remove the queue because
I want to reopen it in a month. I disabled it by going to TOOLS > CONFIG
QUEUES and unchecking enabled box. Thanks, Aaron -------------- next
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Hello Aaron,
how are the tickets being created? Otherwise I cannot help you,
Greetings,
Wolfram