RT Upgrade Problem

I upgraded from RT 3.2.2 to 3.4.1, and I’m having the same (or similar) issue as jean-pierre mentioned in an earlier post. When I click on the search (tickets) link, I see the following:

System error
error:
too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
context:

197:

whether they should generate a full stack trace (confess() and cluck())

198:

or simply report the caller’s package (croak() and carp()), respectively.

199:

confess() and croak() die, carp() and cluck() warn.

200:

201:
sub croak { die shortmess @_ }
202:
sub confess { die longmess @_ }
203:
sub carp { warn shortmess @_ }
204:
sub cluck { warn longmess @_ }
205:

code stack:
/usr/lib/perl5/5.8.5/Carp.pm:201
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/logcroak.al):71
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/_freeze.al):283
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/freeze.al):266
/opt/rt3/lib/RT/Tickets_Overlay.pm:1257
/opt/rt3/share/html/Search/Listing.html:78
/opt/rt3/share/html/autohandler:215
raw error

too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257

Trace begun at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257^J’) called at /usr/lib/perl5/5.8.5/Carp.pm line 201
Carp::croak(‘too many arguments’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/logcroak.al) line 71
Storable::logcroak(‘too many arguments’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/_freeze.al) line 283
Storable::_freeze(‘CODE(0xf95cf84c)’, ‘REF(0xfa226e64)’, ‘SCALAR(0xfa22041c)’, ‘SCALAR(0xfa2299b8)’, ‘SCALAR(0xfa220440)’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/freeze.al) line 266
Storable::freeze(‘REF(0xfa226e64)’, ‘SCALAR(0xfa22041c)’, ‘SCALAR(0xfa2299b8)’, ‘SCALAR(0xfa220440)’) called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
RT::tickets::FreezeLimits(‘RT::Tickets=HASH(0xfa2297f0)’) called at /opt/rt3/share/html/Search/Listing.html line 78
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xfa22a6f8)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /opt/rt3/share/html/autohandler line 215
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xf9edbc80)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xf9b85978)’, ‘Apache::RequestRec=SCALAR(0xf9edc66c)’) called at /opt/rt3/bin/webmux.pl line 136
eval {…} at /opt/rt3/bin/webmux.pl line 136
RT::Mason::handler(‘Apache::RequestRec=SCALAR(0xf9edc66c)’) called at -e line 0
eval {…} at -e line 0

Any help would be much appreciated.

Thank you,

Ronald Nissley

Since upgrading to RT 3.4.1, I’m experiencing this issue. Jesse, I saw your reply to the thread; I’m not using RTIR nor has it been installed/used in the past. When I click on the Tickets link, I see the following:

System error
error:
too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
context:

197:

whether they should generate a full stack trace (confess() and cluck())

198:

or simply report the caller’s package (croak() and carp()), respectively.

199:

confess() and croak() die, carp() and cluck() warn.

200:

201:
sub croak { die shortmess @_ }
202:
sub confess { die longmess @_ }
203:
sub carp { warn shortmess @_ }
204:
sub cluck { warn longmess @_ }
205:

code stack:
/usr/lib/perl5/5.8.5/Carp.pm:201
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/logcroak.al):71
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/_freeze.al):283
…/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/freeze.al):266
/opt/rt3/lib/RT/Tickets_Overlay.pm:1257
/opt/rt3/share/html/Search/Listing.html:78
/opt/rt3/share/html/autohandler:215
raw error

too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257

Trace begun at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Exceptions.pm line 131
HTML::Mason::Exceptions::rethrow_exception(‘too many arguments at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257^J’) called at /usr/lib/perl5/5.8.5/Carp.pm line 201
Carp::croak(‘too many arguments’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/logcroak.al) line 71
Storable::logcroak(‘too many arguments’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/_freeze.al) line 283
Storable::_freeze(‘CODE(0xf95cf84c)’, ‘REF(0xfa226e64)’, ‘SCALAR(0xfa22041c)’, ‘SCALAR(0xfa2299b8)’, ‘SCALAR(0xfa220440)’) called at …/…/lib/Storable.pm (autosplit into …/…/lib/auto/Storable/freeze.al) line 266
Storable::freeze(‘REF(0xfa226e64)’, ‘SCALAR(0xfa22041c)’, ‘SCALAR(0xfa2299b8)’, ‘SCALAR(0xfa220440)’) called at /opt/rt3/lib/RT/Tickets_Overlay.pm line 1257
RT::tickets::FreezeLimits(‘RT::Tickets=HASH(0xfa2297f0)’) called at /opt/rt3/share/html/Search/Listing.html line 78
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xfa22a6f8)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1074
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 760
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /opt/rt3/share/html/autohandler line 215
HTML::Mason::Commands::ANON at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Component.pm line 134
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0xf9edbc80)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1069
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 1068
HTML::Mason::Request::comp(undef, undef, undef) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 338
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/Request.pm line 297
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
eval {…} at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0xf9f3ec74)’) called at /usr/lib/perl5/site_perl/5.8.3/HTML/Mason/ApacheHandler.pm line 792
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0xf9b85978)’, ‘Apache::RequestRec=SCALAR(0xf9edc66c)’) called at /opt/rt3/bin/webmux.pl line 136
eval {…} at /opt/rt3/bin/webmux.pl line 136
RT::Mason::handler(‘Apache::RequestRec=SCALAR(0xf9edc66c)’) called at -e line 0
eval {…} at -e line 0

Any help would be much appreciated.

Thank you,

Ronald Nissley

RT 3.4.1
MySQL v4
Fastcgi
Mandrake 10.1

Has anyone changed the email subject line from [RT #12345] ???

How could the subject line be changed.

TIA
John Giles
john@trdlnk.com