I am new to Request tracker installation and have followed the installation instructions from the following links:
but I am unable to fetch any emails from our office 365 account and the fetchmail.log is showing the following error message (snapshot attached)
500 Can’t connect to request.domain.com:443 (certificate verify failed)
It seems like rt-mailgate cannot verify the ssl certificate. I have also attached the snapshot of the fetchmailrc file.
I have read this article, http://lists.bestpractical.com/pipermail/rt-users/2012-January/074546.html but would request to give more detailed resolution for the issue. Much appreciated.