We have a, well, “strange” behaviour here when two different RT
instances are talking to eachother. It seems that when RT1 is sending a
mail to RT2 to open a ticket RT2 is not sending out an Autoreply-Message
even tough the global scrips are inplace which do so. This seems to be
an RT-RT-speciality because if a “human” is sending a mail to RT2 the
Is this behaviour planned that way?
If so: is the only possibility to create an Autoreply back some kind of
I have read thru the wiki and I tried to look into the archives but
without beeing able to search in the archives it this is not really
Thank you for your help.
Imagination is the one weapon in the war against reality.
– Jules de Gaultier