i have that script that is set to change the owner of the job to the person
that changes it automatically. I have it set to make the change “on change
status”. now this works fine all except for 1 user.
i will show you what i mean.
Tue May 10 10:53:38 2005 andrew - Correspondence added
Tue May 10 10:53:39 2005 andrew- Status changed from
new to open
Tue May 10 10:53:39 2005 RT_System - Given to andrew
michael - Correspondence added
RT_System - Status changed from new to open
RT_System - Given to RT_System
any ideas, anyone? anyone? bueller?