RT-Stops sometimes

RT Users
1

About once each day apache / RT stops for some reason, no errors in apache
error file.
Anyone know why.
This have been a problem since the beginning…

Where do I look for Errors??

./Jonas

2

About once each day apache / RT stops for some reason, no errors in apache
error file.
Anyone know why.
This have been a problem since the beginning…

Where do I look for Errors??

grep ErrorLog /path/to/httpd.conf
grep log /path/to/RT_SiteConfig.pm

That should give you enough clues to tackle the problem.
This is purely apache dying, not RT :wink:

    cheers
   - wash

Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
. 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
“Oh My God! They killed init! You Bastards!”
–from a /. post

3

Yes, but apache log dont show error.
And RT log dont give any problems…

Coudl it be that I use RT with apache2 and modperl2 ??

Maybe change to fastCGI ??

Is that difficult/hard to do?

./JonasFrom: “Odhiambo Washington” wash@wananchi.com
To: rt-users@lists.bestpractical.com
Sent: Thursday, July 22, 2004 11:20 AM
Subject: Re: [rt-users] RT-Stops sometimes

About once each day apache / RT stops for some reason, no errors in
apache
error file.
Anyone know why.
This have been a problem since the beginning…

Where do I look for Errors??

grep ErrorLog /path/to/httpd.conf
grep log /path/to/RT_SiteConfig.pm

That should give you enough clues to tackle the problem.
This is purely apache dying, not RT :wink:

    cheers
   - wash

Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi,
KE) |
. 1ere Etage, Loita Hse, Loita
St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI
|
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9
|

“Oh My God! They killed init! You Bastards!”
–from a /. post

The rt-users Archives

Be sure to check out the RT wiki at http://wiki.bestpractical.com

4

Yes, but apache log dont show error.
And RT log dont give any problems…

Coudl it be that I use RT with apache2 and modperl2 ??

I have rt-3.2.1 running with Apache2 and mod_perl2 as well on some box.

Maybe change to fastCGI ??

Your choice.

Is that difficult/hard to do?

It’s all in the README included in the distro.

    cheers
   - wash

Odhiambo Washington . WANANCHI ONLINE LTD (Nairobi, KE) |
. 1ere Etage, Loita Hse, Loita St., |
GSM: (+254) 722 743 223 . # 10286, 00100 NAIROBI |
GSM: (+254) 733 744 121 . (+254) 020 313 985 - 9 |
“Oh My God! They killed init! You Bastards!”
–from a /. post

5

Jonas Lindvall (AllTele) wrote:

About once each day apache / RT stops for some reason, no errors in apache
error file.
Anyone know why.
This have been a problem since the beginning…
OOM killer? May be you have sometimes momory problems?
We have with apache 1.3.x+mp1.x.

I didn’t track down problem, but as I think sometimes our RT gets an
borken email( may be spam ) and one Apache process eats 300MB-1GB of
memory. RT doesn’t stop but server slows down a lot to useless state and
I have to restart apache.

Where do I look for Errors??
You should look /var/log/messages too.

6

I didn’t track down problem, but as I think sometimes our RT gets an
borken email( may be spam ) and one Apache process eats 300MB-1GB of
memory. RT doesn’t stop but server slows down a lot to useless state and
I have to restart apache.

I’d love to see such a killer message.