Hi we’re running RT2 and was wondering if there was a script the likes that
could give stats on users/tickets.
Ie. How many ticket a user has resolved,created,killed, etc on a daily or
date range basis.
Does anyone know if anything like this currently exists?
Thanks.
Robert Westendorp
mixo1
2
Try
http://pgrtreport.sourceforge.net/
It is a work in progess, but may be what you are looking for.
Robert Westendorp wrote:
Hmmm,
RT is written in Perl. Dont suppose you know of somebody doing work in
its native language do you ? Not so keen on adding the python
requirement.
James
James Ainslie
::Clue::
Hi we’re running RT2 and was wondering if there was a script the likes
that
could give stats on users/tickets.
Ie. How many ticket a user has resolved,created,killed, etc on a daily
or
date range basis.
Does anyone know if anything like this currently exists?
There has been a discussion about all the available statistics options
within the last three months.
Please see the archives for details.
Regards,
Harald