RT startup error, Perl 5.10 related?


#1

Hi, upgraded Perl to 5.10 the other day, now RT won’t start.

syslog:
… [error] Can’t load Perl file: /usr/bin/webmux.pl for server xyz, exiting…

/usr/bin/webmux.pl

Couldn’t load RT config file RT_Config.pm:

Not a GLOB reference at /srv/rt/lib/RT/Config.pm line 518.
Compilation failed in require at /srv/rt/lib/RT/Config.pm line 283.
BEGIN failed–compilation aborted at /usr/bin/webmux.pl line 78.

System: Debian Lenny, Perl 5.10, modperl 2.0.4, RT 2.7.26.

I get the same error as Gavin posted on 'RT 3.8 beta 2 now available’
but I use RT 2.7.26.

Any ideas?

/Henrik


#2

System: Debian Lenny, Perl 5.10, modperl 2.0.4, RT 2.7.26.

You mean 3.7.26, right? That’s an unsupported snapshot from our SVN
repo. I’d recommend running 3.6.6 in production at the moment. Or you
can try the patch posted to the list or the latest SVN HEAD.

-jesse

PGP.sig (186 Bytes)


#3

Jesse Vincent wrote:

System: Debian Lenny, Perl 5.10, modperl 2.0.4, RT 2.7.26.

You mean 3.7.26, right? That’s an unsupported snapshot from our SVN
repo. I’d recommend running 3.6.6 in production at the moment. Or you
can try the patch posted to the list or the latest SVN HEAD.

-jesse

Yes, 3.7.26, sorry.
I need the functionality in RTIR 2.3.X and RTIR 2.3 requires 3.7.0 or later.
I get RT and IR releases from http://download.bestpractical.com/pub/rt/devel/RTIR_M3/.

Applying the patch gives me the same errors as posted on ‘RT 3.8 beta 2 now available’.

/Henrik


#4

Hello all,

We are trying to get our RT application which sits on the DMZ 192.168.10.x network to send a receive mail to and from both outside address and internal addresses. We figure the best way for this to happen is setting up some sort of a mail relay. Does RT work with in a mail relaying setup? Anyone one have any suggestions on how to best undertake this endevor?

Postfix and RT 3.6.6
DMZ Network 192.168.10.x
Internal address 192.168.176.0/24

Thanks
-winn