RT+SpamAssassin by Phil Homewood

RT Users
1

Hi All,

Hoping that others found Phil Homewood’s RT+SpamAssassin implementation useful
and implemented it, I am writing to ask what e-mail address people assigned
the “spam” queue.

I am asking this because I got lost somewhere in the process.

On RT, each queue does have an address. So when I created the “spam” queue, I
also assigned it an address, and it surely uses this address when replying to
an request that was sent to the “test” queue (I’m maintaing the names Phil used
for clarity). Here is where I am lost @:

Requestor sends e-mail to test-address@my.domain
e-mail is directed into “spam” queue.
Autoreply sent to requestor.

Requestor needs to reply, but the address is that of “spam” queue -it’s not the same
as the address of the “test” queue to which the requestor posted initially.

So do I have to set an alias for the “spam” queue address in a way similar to
that of the “test” queue?

spam-address: “|/opt/rt2/bin/rt-mailgate --queue spam --action correspond”

Someone with hawk-eye can see what I am missing???

    cheers
   - wash

Odhiambo Washington, wash@wananchi.com . WANANCHI ONLINE LTD (Nairobi, KE)
http://ns2.wananchi.com/~wash/ . 1ere Etage, Loita Hse, Loita St.,
GSM: (254) 722 743 223 . # 10286, 00100 NAIROBI
“Oh My God! They killed init! You Bastards!”
–from a /. post

2

Odhiambo Washington wrote:

Requestor needs to reply, but the address is that of “spam” queue -it’s not the same
as the address of the “test” queue to which the requestor posted initially.

Correct. (Though this probably doesn’t matter in the slightest; RT
knows which queue the ticket is in by that stage.)

So do I have to set an alias for the “spam” queue address in a way similar to
that of the “test” queue?

Yes.

spam-address: “|/opt/rt2/bin/rt-mailgate --queue spam --action correspond”

Exactly.