Rt soap server

Hello all

I have used asterisk voice mail to create tickets in rt but have not been
able to use rt soap server for my rt instance to communicate with my
asterisk. I am using what seems to be a very old version of the soap server.
Is there any similar software out there which provides the same
functionality?

thanks
Mustafa

Hello all

I have used asterisk voice mail to create tickets in rt but have not been

Care to share on the steps to have voicemail/voice to create a ticket? I
am in the process of tetsing out asterisk so even if it is just for
asterisk I like to see how it is done.

Thanks

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"…there are two kinds of people: those who work and those who take the credit…try
to be in the first group;…less competition there." - Indira Gandhi

Asterisk is a PBX framework, so the sky is the limit.
You could have IVR prompts that allow for validation, etc. then call a
voice to text application for the forms. Depends on how complcated it

I played with Festival which does text-to-voice. Is there one tool works
with Solaris that does voice-to-text?

needs to be and how much code you want to write.
Or just have the .wav file sent as an attachment to RT.

I rather do text-to-voice if possible

Thanks for the feedback

–gt

Hello all

I have used asterisk voice mail to create tickets in rt but have not
been

Care to share on the steps to have voicemail/voice to create a ticket? I
am in the process of tetsing out asterisk so even if it is just for
asterisk I like to see how it is done.

Thanks

Asif Iqbal
PGP Key: 0xE62693C5 KeyServer: pgp.mit.edu
"…there are two kinds of people: those who work and those who take the credit…try
to be in the first group;…less competition there." - Indira Gandhi