RT-Soap-Server / Asterisk Integration

Hello Everyone,

Just wondering if there is any development done on this since 03? Im
more so wondering about the rt/asterisk ip pbx integration. If you
have any information it would be greatly appreciated.

Regards,

Ben Blakely

I have been working on a new SOAP interface to RT off and on for a
couple of weeks ago and have integrated RT into a PHP application
front end. This implements ticket, attachment and user access.

Our interface is not like the SOAP server of old – instead it is a
Mason component which plugs into RT like any other component. As
such it uses the standard user/pass authentication and has access to
the session variable. My aim is to provide a module which offers a
SOAP version of the REST interface. Although not a huge necessity,
it does help if the SOAP client supports cookies – SOAP::Lite for
Perl, NuSOAP for PHP and the PHP 5 SOAP module do.

I hope to be able to allow out a preview version for comment this
week. I am just resolving an interoperability between this
SOAP::Lite based implementation and the NuSOAP client for PHP.

For those of you who are interested – this is the developer list
after all – I have a correspond method which takes a nested array
containing the MIME attachments. This works fine with SOAP::Lite
talking to SOAP::Lite but NuSOAP is not encoding the nested array in
a way SOAP::Lite works. I should probably use SOAP attachments but
there area couple of problems with those in my Mason implementation.
I could just flatten the array but I have always like data structures.

Regards,
Simon.