Hello All,
We have a requirement to shred old tickets which are more than a year.
we have to set up cron job every night.
Can someone help , how do i proceed with this request
Hello All,
We have a requirement to shred old tickets which are more than a year.
we have to set up cron job every night.
Can someone help , how do i proceed with this request
If you figure out your rt-shredder CLI line you can just schedule that command as a cronjob, ex:
sbin/rt-shredder --plugin 'Tickets=query,id>123;limit, 100'