Hello
I can going to implement a shredder on many tickets and was going to use
rt-shredder --plugin 'Tickets=query,Queue="QueueName" AND LastUpdated < '120 days ago'
however I would like to shred when the date is created, after looking around I couldn’t really find anything,
would the following work?
Any feedback is very much appreciated
rt-shredder --plugin 'Tickets=query,Queue="QueueName" AND Created < '120 days ago'
I’m a little doubtful trying it on a live system