RT setup with NFS

RT Users
1

I am trying to setup rt 3.4.1 on debian sarge interfacing with a
redhad 7.2 mail server. Sendmail is running on mail server. I don’t
install anything extra on the mail server and I don’t want to use
fetchmail. Can i NFS between the two servers? I set it up that way,
but it is not working because rt-mailgate expects the perl modules to
be installed on the mail server. Has anyone setup rt this way? Any
help is appreciated.

TIA,

GM

2

I am trying to setup rt 3.4.1 on debian sarge interfacing with a
redhad 7.2 mail server. Sendmail is running on mail server. I don’t
install anything extra on the mail server and I don’t want to use
fetchmail. Can i NFS between the two servers? I set it up that way,
but it is not working because rt-mailgate expects the perl modules to
be installed on the mail server. Has anyone setup rt this way? Any
help is appreciated.

You’d better install rt-mailgate on the mail server, doing http to the
RT server, or use aliases on the mail server to redirect the mails to
RT to another SMTP server on the RT server.

Regards,

J.
Jérôme Fenal - jfenal AT gmail.com - http://fenal.org/
Paris.pm - http://paris.mongueurs.net/

3

hi all,
Can anyone tell me as to when a ticket is deleted ,can it be reopened
again? I tried changing the status of the deleted ticket to open but that
didn’t seem to work.Does any one have any suggestions?

Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan@mudnebr.com

4

I am trying to setup rt 3.4.1 on debian sarge interfacing with a
redhad 7.2 mail server. Sendmail is running on mail server. I don’t
install anything extra on the mail server and I don’t want to use
fetchmail.

well, you could have the mail forwarded to the RT machine.

seph