I cannot get RT to send mail from within tickets at all!!
However if I set a queue so emails can’t create tickets then rt responds
with an email saying “ticket creation failed” (which is expected).
If I allow emails to create tickets, the ticket appears no problem, but if
you reply no email is sent.
If I login as the the httpd user I can send mail no problem, so its not a
If I replace the sendmail binary with a script to capture any data sent to
it, it appears sendmail isn’t called at all.
I am running Rehat 7.0
$MailCommand = ‘sendmail’;
Any help appreciated,