RT reports

RT Users
1

Hi All,

Is there any third party reporting system for RT? I’m looking for something
generic to produce some general (text based) reports from some reltively
complex queries.

I’m hoping someone may have built some kind of interface where we can define
the queries and just display the table of results in the browser.

Any suggestions pointers etc most appreciated.

Thanks, regards, Mike.

2

Hi All,

Is there any third party reporting system for RT? I’m looking for
something
generic to produce some general (text based) reports from some
reltively
complex queries.

I know a number of folks have built out one-off reporting solutions
for local usage, many on top of Crystal Reports or Business Objects.
We’ve done a few of them for customers ourselves – that’s the sort of
thing we earn our livings doing.

Of course, if you’re up for rolling up your sleeves and doing a bit of
development, RT is built atop the most widely deployed ad-hoc query
and reporting engine out there: a SQL database.

Best,
Jesse