Are there any front-ends or similar which I can use for reporting?
I would like to know, ie:
Who resolves the most amount of tickets?
Who currently has the most amount of tickets?
How long did each person work on tickets last week?
Etc?
Are there any front-ends or similar which I can use for reporting?
I would like to know, ie:
Who resolves the most amount of tickets?
Who currently has the most amount of tickets?
How long did each person work on tickets last week?
Etc?