On Thu, Sep 16, 2010 at 04:30:17PM -0700, Jon Davis wrote:
Problem: I’m use $WebExternalAuth, with Apache/LDAP. I don’t even have
a logout button. If I
use a different browser, it shows (of course, since I am in a
different session). If I wait,
it will eventually show up.
Assuming you’re doing basic auth with apache, the only way to log out
is by closing your browser. RT can’t affect things at that level.
-kevin
I have tried manually going to $RT/NoAuth/Logout.html - It shows me a
logout screen, then
kicks me back to “login”, which of course ends with me back in the
app. The cache seems to be
cleared, and my queues show up. So I’ve got a “hack” solution, is
there any way to put the
logout button back into play, or one manually on the dashboard?
Preferably without having to
hack through the guts of RT, because I’d like to not break my
upgradeability.
Thanks for your help!
-Jon
On Thu, Sep 16, 2010 at 10:32, Kevin Falcone <[1] falcone@bestpractical.com> wrote:
On Tue, Sep 14, 2010 at 06:30:20PM -0700, Kenneth Crocker wrote:
> try clearing the cache from your browser.
This is unlikely to be the problem
As reported by someone else, the queue list is cached in your
session.
Log out and log back in
-kevin
> On Tue, Sep 14, 2010 at 6:17 PM, Jon Davis <[1][2] maillist@konsoletek.com> wrote:
>
> I'm running RT 3.8.7 on Ubuntu 10.04 under apache2 & mod_perl2. I
discovered in my
> setup/configuration of the Queue's I want... that everything is
being massively cached. I
> make changes to the queues, even as far as disabling them... and
nothing happens. Nothing
> happens in that I go back to the main page, stab hard-refresh -
and the list doesn’t
change.
> I can go and restart apache, and the list doesn't change. The ONLY
way I can get them
> updated is if I go into RT_SiteConfig.pm and change $rtname. But
as soon as I change that
> back to the name it should be - it goes back to the old cached
list. Though I will note,
if
> I go into Preferences, the "Default Queue" drop down is up to
date.
>
> I am confused to all hell why this is happening and where this is
coming from. I have not
> set anything in RT_SiteConfig relating to cache. I've googled
about and I can find very
> little relating to RT and caching. I even tried following the
“CleanMasonCache”
information
> from the wiki. No dice. If anyone has some pointers, I'd love to
hear it.
> -Jon
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
> References
>
> Visible links
> 1. mailto:[3]maillist@konsoletek.com
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!
References
Visible links
- mailto:falcone@bestpractical.com
- mailto:maillist@konsoletek.com
- mailto:maillist@konsoletek.com
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!
RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!