In 3.6.4, whenever I selected a queue from “QuickSearch” list, it would
show the active tickets in that queue. From there, I could select a
ticket number in that list and it would take me directly to that ticket
display. I can no longer select a ticket from that list. Am I missing a
privilege or something? I’m a “SuperUSer”. I notice that the link does
work when I select a ticket number from the “unownd” list. Help anyone?