Greetings…
As i’m working on setting up an Asterisk PBX[1] for our office,
I got to considering the possibility of setting up a touch-tone
driven interface to RT with Asterisk , some pre-recorded mp3s
and a smidge of IBM’s Viavoice TTS engine.
Jesse, has this ever been proposed?
Cuz, i’m thinking about implementing it.
best,
_Michael.
[1] http://www.asteriskpbx.com, http://www.gnophone.com
ps: I’m working on a release-quality version of my RT/SOAP interfaces,
if noone has beaten me to such a beast.
pps: What is the status of CVS->Aegis integration?
Can we use CVS for (read-only) access to the RT 2.1+ tree(s)?
I’m sorta lost as to what is going on there 
Michael Jastremski openphoto.net
Senior Network Admin aim:xunixx
GovernmentLiquidation.com Washington DC
I’ve never seen it actually proposed, but it would be very, very cool.On Fri, May 17, 2002 at 03:12:00PM -0400, Michael wrote:
Greetings…
As i’m working on setting up an Asterisk PBX[1] for our office,
I got to considering the possibility of setting up a touch-tone
driven interface to RT with Asterisk , some pre-recorded mp3s
and a smidge of IBM’s Viavoice TTS engine.
Jesse, has this ever been proposed?
Cuz, i’m thinking about implementing it.
best,
_Michael.
[1] http://www.asteriskpbx.com, http://www.gnophone.com
ps: I’m working on a release-quality version of my RT/SOAP interfaces,
if noone has beaten me to such a beast.
pps: What is the status of CVS->Aegis integration?
Can we use CVS for (read-only) access to the RT 2.1+ tree(s)?
I’m sorta lost as to what is going on there
–
Michael Jastremski openphoto.net
Senior Network Admin aim:xunixx
GovernmentLiquidation.com Washington DC
rt-devel mailing list
rt-devel@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-devel
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.
Check out http://studio.tellme.com
They’ve got some interesting voice-xml stuff going on…
Colleen Noonan
-----Original Message-----
From: Michael [mailto:mike@Megaglobal.net]
Sent: Friday, May 17, 2002 12:12 PM
To: rt-devel@lists.fsck.com
Cc: Michael
Subject: [rt-devel] RT Phone interface …
Greetings…
As i’m working on setting up an Asterisk PBX[1] for our office,
I got to considering the possibility of setting up a touch-tone
driven interface to RT with Asterisk , some pre-recorded mp3s
and a smidge of IBM’s Viavoice TTS engine.
Jesse, has this ever been proposed?
Cuz, i’m thinking about implementing it.
best,
_Michael.
[1] http://www.asteriskpbx.com, http://www.gnophone.com
ps: I’m working on a release-quality version of my RT/SOAP
interfaces,
We also just set up an Asterisk system here and plan to implement a lot of
stuff with it.
Are you talking about proposing something simple like type in an incident
problem and get a status? That would be easy in a module in Asterisk.
If you want something complex like open problems, report problems, etc. that
woudld be a lot harder obviously.
Steve Radich - Colocation / Virtual Dedicated / Dedicated Servers
BitShop, Inc. - http://www.bitshop.com - $149/month colo specialFrom: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: Thursday, May 23, 2002 4:40 PM
To: Michael
Cc: rt-devel@lists.fsck.com
Subject: Re: [rt-devel] RT Phone interface …
I’ve never seen it actually proposed, but it would be very, very cool.
ps: I’m working on a release-quality version of my RT/SOAP interfaces,
if noone has beaten me to such a beast.
Not yet, though it is in the cards…
pps: What is the status of CVS->Aegis integration?
Can we use CVS for (read-only) access to the RT 2.1+ tree(s)?
I’m sorta lost as to what is going on there
The cvs mirroring stuff is broken. it’s just not as robust as I’d have hoped 
We’re rolling very frequent release if you want to import them locally.
You can also get detail (and changeset by changeset patches) from http://fsck.com/aegis/aegis.cgi
-j
http://www.bestpractical.com/products/rt – Trouble Ticketing. Free.