RT on Fedora Core 3 using Oracle DB

Hi there,

I’ve been using RT on RH9.0 using Oracle DB, last week I did an upgrade
on the server to FC3, but then the accented characters are not inserted
into the DB correctly. What was done was that

  1. RH9 -> FC3
  2. Apache2.0.48 -> Apache2.0.52
  3. mod_perl-1.99_14 - modperl-1.99_17
  4. using DBD::Oracle 1.16
  5. Oracle 9.2.0
  6. RT 3.0.10

I’ve not been able after the upgrade to insert the accented char
correctly, I’m wondering if anyone has a similar setup and stumbled into
similar problem.

BR. Arnar

hi,

im trying the same setup maybe you could help. tables and schemas being created at database initializations but getting errors in the end. Below are the errors Im getting. Thanks.

Now creating a database for RT.
…skipped as rtts_test2 is not rtts_test2 or we’re working with Oracle.
Now populating database schema.
Creating database schema.
Done setting up database schema.
Now inserting database ACLs
Now inserting RT core system objects
Checking for existing system user…not found. This appears to be a new installation.
Creating system user…[Wed Aug 3 07:45:01 2005] [crit]: Found a principal () that was neither a user nor a group

(/opt/rt3.4.2/lib/RT/Principal_Overlay.pm:127)
[Wed Aug 3 07:45:01 2005] [crit]: Can’t call method “Id” on an undefined value at /opt/rt3.4.2/lib/RT/Group_Overlay.pm line

(/opt/rt3.4.2/lib/RT.pm:285)

Erwin

Hi there,

I’ve been using RT on RH9.0 using Oracle DB, last week I did an upgrade
on the server to FC3, but then the accented characters are not inserted
into the DB correctly. What was done was that

  1. RH9 -> FC3
  2. Apache2.0.48 -> Apache2.0.52
  3. mod_perl-1.99_14 - modperl-1.99_17
  4. using DBD::Oracle 1.16
  5. Oracle 9.2.0
  6. RT 3.0.10

I’ve not been able after the upgrade to insert the accented char
correctly, I’m wondering if anyone has a similar setup and stumbled into
similar problem.

BR. Arnar

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