I have setup rt on a virtual server and have the web based side of it working but am getting the
following error bounced back when emailing in a request:
Could not create dir /opt/rt/transactions/2001: Permission denied
554 5.3.0 |“/opt/rt/bin/rt-mailgate Epoc correspond”… unknown mailer error 13
The transaction directory looks like this:
drwxr-x— 2 rt admin 4096 Mar 8 17:51 transactions
And the bin directory like this:
drwxr-xr-x 2 admin admin 4096 Mar 4 17:27 cgi
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rt → /opt/rt/bin/suid_wrapper
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rt-mailgate → /opt/rt/bin/suid_wrapper
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rtadmin → /opt/rt/bin/suid_wrapper
-rwxr-xr-x 1 admin admin 2084 Mar 4 17:11 rtmux.pl
-r-xr-xr-x 1 admin admin 2166 May 10 1999 rtmux.pl.orig
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rtq → /opt/rt/bin/suid_wrapper
-rwxr-xr-x 3 admin admin 14562 Mar 4 17:11 suid_wrapper
Note that admin is my replacement for root on the virtual server. I’m sure it’s a problem with the
users/groups but can not work out what to do about it?
Yeah. you someohow lost suid_wrapper’s setuid bit. RT won’t work without it (without some other hacking.
CD into your rt installation directory and then run make fixpermsOn Thu, Mar 08, 2001 at 06:13:00PM +0000, Kevin Golding wrote:
I have setup rt on a virtual server and have the web based side of it working but am getting the
following error bounced back when emailing in a request:
Could not create dir /opt/rt/transactions/2001: Permission denied
554 5.3.0 |“/opt/rt/bin/rt-mailgate Epoc correspond”… unknown mailer error 13
The transaction directory looks like this:
drwxr-x— 2 rt admin 4096 Mar 8 17:51 transactions
And the bin directory like this:
drwxr-xr-x 2 admin admin 4096 Mar 4 17:27 cgi
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rt → /opt/rt/bin/suid_wrapper
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rt-mailgate → /opt/rt/bin/suid_wrapper
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rtadmin → /opt/rt/bin/suid_wrapper
-rwxr-xr-x 1 admin admin 2084 Mar 4 17:11 rtmux.pl
-r-xr-xr-x 1 admin admin 2166 May 10 1999 rtmux.pl.orig
lrwxrwxrwx 1 admin admin 24 Mar 4 17:11 rtq → /opt/rt/bin/suid_wrapper
-rwxr-xr-x 3 admin admin 14562 Mar 4 17:11 suid_wrapper
Note that admin is my replacement for root on the virtual server. I’m sure it’s a problem with the
users/groups but can not work out what to do about it?
just haul down another copy of the rt source distribution and read through
the fixperms section of the makefile.
I’ve deleted the install directory - could you tell me how to set the suid from the command
line as required please or do I have to get the fixperms file to do it?
Kevin Golding
I’m still having problems - any chance you could do an “ls -l” of you bin directory from me to
compare against please?