Alright let’s try this again.
Here’s my problem. I got everything installed (as far as I can tell),
except when I access RT (for the first time mind you) I get the following
error showing up in my apache webserver log:
[error] Can’t locate object method “new” via package “RT::Handle” at
/data/htdocs/base/rt3/lib/RT.pm line 122.
I did look in rtfm and it does have this error mentioned in it, however
my RT_Config.pm does contain a correct lowercase database type:
Set($DatabaseType , ‘mysql’);
And even users (yes I know they are default, but I want to get it up and
running to see if my teamates like it before I start the serious work to
get it ready for prod)
Set($DatabaseUser , ‘rt_user’);
Set($DatabasePassword , ‘rt_pass’);
My database host is the same machine the webserver is running on:
Set($DatabaseHost , ‘localhost’);
Set($DatabaseRTHost , ‘localhost’);
Mysql is up an running (it worked for creating the default database when
using make setup-database during installation).
Mysql is version 4.0.12-max for Aix (compiled by mysql).
DBD::Mysql is installed (version 2.1026, make test ok during build)
DBIx::Searchbuilder is installed (version 0.80)
Apache::DBI is installed (version 0.91)
Apache is version 1.3.7 with Mod_sll 2.8.12, Mod_perl v1.27 and
php4-STABLE-200303201630 all compiled in as static modules. I am running
all of this on Aix v5.1 with Maintence Level 2(?).
This is my VirtualHost entry:
Options +ExecCGI +MultiViews
So…Ideas? I know that line 122 is $Handle = RT::Handle->new(); which
basically means (I think) that it’s trying to connect to mysql and can’t…
Which I can do using mysqladmin -u rt_user -p -h localhost status…so I
know that the rt_user has access from localhost to get to mysql…So what
mysqladmin -u rt_user -p -h localhost status
Uptime: 17 Threads: 1 Questions: 1 Slow queries: 0 Opens: 6 Flush
tables: 1 Open tables: 0 Queries per second avg: 0.059
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