RT Newbie - Installing Apache/MySQL on Redhat 9

Hello,

I am new to Request Tracker (on the installing side, but used it at my old company and it worked great!).

My questions:

  1. Is it better to install Apache and MySQL into /opt dir with RT as a fresh install instead of selecting them from the Redhat 9 CD.

  2. Also wondering if there is website with support with request tracker on redhat.

Thanks!

-JC

This one time, at band camp, JChen@paymentone.com wrote:

  1. Is it better to install Apache and MySQL into /opt dir with RT as a fresh install instead of selecting them from the Redhat 9 CD.

I use Apache 2 from the Red Hat distribution with my installation of RT3,
other people have recompiled apache 1.3 for their RT3 on RH9 installations.

I don’t know which is better; I prefer to use the existing packages to keep
my systems as reproducible as possible, but there are a lot of problems
using mod_perl from Red Hat with RT3; so I end up building mod_fastcgi
packages anyway.

  1. Also wondering if there is website with support with request tracker on redhat.

It’s definitely not a support site but I have a bunch of crap with no
documentation relating to my RT3 installation at
http://www.anchor.net.au/~jaq/rt

jaq@spacepants.org http://spacepants.org/jaq.gpg