RT Migration to new HW and version

Hi, I am running RT 4.0.1rc1 and I want to upgrade this to
the latest in the same time I need to do an upgrade on our HW too and Oracle
10g2. The process that I’m thinking of following would be

  1.   Install and configure new RT instant and
    

Database
2. Replicate configuration (SLA, LDAP, and any
other that I have done so far)
3. Backup and Restore the database on this new
environment
4. Run upgrad scripts (if there is any) for the
database
Will this work, if not how would I go about achieving this
kind of migration

Thanks and Best Regards

Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8
Note: for step 4, I ran “make upgrade-database”. It mentions this in README

Good luck!

From: Asanka Gunasekera asanka_gunasekera@yahoo.co.uk
To: RT User List rt-users@lists.bestpractical.com
Sent: Tuesday, November 13, 2012 11:08 PM
Subject: [rt-users] RT Migration to new HW and version

Hi, I am running RT 4.0.1rc1 and I want to upgrade this to
the latest in the same time I need to do an upgrade on our HW too and Oracle
10g2. The process that I’m thinking of following would be

  1.   Install and configure new RT instant and
    

Database
2. Replicate configuration (SLA, LDAP, and any
other that I have done so far)
3. Backup and Restore the database on this new
environment
4. Run upgrad scripts (if there is any) for the
database
Will this work, if not how would I go about achieving this
kind of migration

Thanks and Best Regards
We’re hiring! http://bestpractical.com/jobs

Hi Kem, thank you for the reply

Best RegardsFrom: kem cho kemcho12345@yahoo.com
To: Asanka Gunasekera asanka_gunasekera@yahoo.co.uk
Cc: “rt-users@lists.bestpractical.comrt-users@lists.bestpractical.com
Sent: Wednesday, 14 November 2012, 19:42
Subject: Re: [rt-users] RT Migration to new HW and version

Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8
Note: for step 4, I ran “make upgrade-database”. It mentions this in README

Good luck!

From: Asanka Gunasekera asanka_gunasekera@yahoo.co.uk
To: RT User List rt-users@lists.bestpractical.com
Sent: Tuesday, November 13, 2012 11:08 PM
Subject: [rt-users] RT Migration to new HW and version

Hi, I am running RT 4.0.1rc1 and I want to upgrade this to
the latest in the same time I need to do an upgrade on our HW too and Oracle
10g2. The process that I’m thinking of following would be

  1.   Install and configure new RT instant and
    

Database
2. Replicate configuration (SLA, LDAP, and any
other that I have done so far)
3. Backup and Restore the database on this new
environment
4. Run upgrad scripts (if there is any) for the
database
Will this work, if not how would I go about achieving this
kind of migration

Thanks and Best Regards
We’re hiring! http://bestpractical.com/jobs

I have a sort of related question here – we have an embarrassingly old
version of RT on another server – I am trying to install it on a new
(Solaris 10) machine and see
that openCSW no longer has mysql5rt — and don’t really know the tweaks
that make mysql5 “mysql5rt”.
Where do people get their mysql5 for Solaris these days (gee - does anybody
still use solaris?!)…
Thanks,
JudyOn Wed, Nov 14, 2012 at 6:12 AM, kem cho kemcho12345@yahoo.com wrote:

Those are the exact steps we took when we migrated to new HW and upgraded
to latest; except, we are using mysql instead of Oracle. We migrated from
3.8 to 4.0.8
Note: for step 4, I ran “make upgrade-database”. It mentions this in README

Good luck!

From: Asanka Gunasekera asanka_gunasekera@yahoo.co.uk
To: RT User List rt-users@lists.bestpractical.com
Sent: Tuesday, November 13, 2012 11:08 PM
Subject: [rt-users] RT Migration to new HW and version

Hi, I am running RT 4.0.1rc1 and I want to upgrade this to the latest in
the same time I need to do an upgrade on our HW too and Oracle 10g2. The
process that I’m thinking of following would be

  1.   Install and configure new RT instant and Database
    
  2.   Replicate configuration (SLA, LDAP, and any other that I have
    

done so far)
3. Backup and Restore the database on this new environment
4. Run upgrad scripts (if there is any) for the database
Will this work, if not how would I go about achieving this kind of
migration

Thanks and Best Regards


We’re hiring! Careers — Best Practical Solutions


We’re hiring! Careers — Best Practical Solutions

Given that Solaris and MySQL are both Oracle products, one would hope they still work together…On 19 Jan 2013, at 01:58, Judy Gaukel judy@epicenter.ucsd.edu wrote:

I have a sort of related question here – we have an embarrassingly old version of RT on another server – I am trying to install it on a new (Solaris 10) machine and see
that openCSW no longer has mysql5rt — and don’t really know the tweaks that make mysql5 “mysql5rt”.
Where do people get their mysql5 for Solaris these days (gee - does anybody still use solaris?!)…
Thanks,
Judy

On Wed, Nov 14, 2012 at 6:12 AM, kem cho kemcho12345@yahoo.com wrote:

Those are the exact steps we took when we migrated to new HW and upgraded to latest; except, we are using mysql instead of Oracle. We migrated from 3.8 to 4.0.8
Note: for step 4, I ran “make upgrade-database”. It mentions this in README

Good luck!

From: Asanka Gunasekera asanka_gunasekera@yahoo.co.uk
To: RT User List rt-users@lists.bestpractical.com
Sent: Tuesday, November 13, 2012 11:08 PM
Subject: [rt-users] RT Migration to new HW and version

Hi, I am running RT 4.0.1rc1 and I want to upgrade this to the latest in the same time I need to do an upgrade on our HW too and Oracle 10g2. The process that I’m thinking of following would be

  1.   Install and configure new RT instant and Database
    
  2.   Replicate configuration (SLA, LDAP, and any other that I have done so far)
    
  3.   Backup and Restore the database on this new environment
    
  4.   Run upgrad scripts (if there is any) for the database
    

Will this work, if not how would I go about achieving this kind of migration

Thanks and Best Regards


We’re hiring! Careers — Best Practical Solutions


We’re hiring! Careers — Best Practical Solutions

The Wellcome Trust Sanger Institute is operated by Genome Research
Limited, a charity registered in England with number 1021457 and a
company registered in England with number 2742969, whose registered
office is 215 Euston Road, London, NW1 2BE.

Rt works with stock MySQL just fine. For various versions of MySQL there
are some required versions to avoid perfomance problems. For 5.0 series
it’s 5.0.45, 5.1 - 5.1.4x, no problems discovered so far for 5.5. I didnt
see MySQL without innodb for a while.

Ruslan from phone.

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