RT::Mason Error

RT Users
1

Hi there;

I had the below error in the apache error log for a while now:
[Wed Feb 09 23:09:43 2005] [error] handler RT::Mason didn’t return a valid
return value!
[Wed Feb 09 23:09:46 2005] [error] handler RT::Mason didn’t return a valid
return value!
[Wed Feb 09 23:10:29 2005] [error] handler RT::Mason didn’t return a valid
return value!

Sometime its the one line per page request, but on certain occassions one
page visit results on few hundreds in a matter of a second …
Anyone else have this problem/or seen this error , I have a suspission it
may be to do with “firefox browsers”, but tacking this to the root cause is
proving to be very difficult …

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

2

I have a suspission it may be to do with “firefox browsers”, but
tacking this to the root cause is proving to be very difficult …

Hi

I personally use nothing but Firefox these days and don’t see the same
error under RT 3.2.2 with Slackware 9.0 as the OS.

Cheers

Alex Harrington - IT Support, Longhill High School

t: 01273 304086 | e: alex@longhill.org.uk

3

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

First thing I’d recommend is moving up to a version of mod_perl 2 released
in the last year. 2.0.0 isn’t out yet, which leads me to recommend
against 1.99xx, although some people have lots of luck. but
1.99_11 was released in November 2003.

4

Yep… by process of elimination now I think its not a firefox problem, seen
it with IE and netscape, now I leaning towards blaming mod_perl , (using
mod_perl-1.99-11 with apache 2, yesterday the web server slowed to a halt,
with lots of errors:
“failed to get bucket brigade: 70014:End of file found, referer:
https://myrt.com/Ticket/Create.html?Queue=92”
A google search suggested a mod_perl upgrade to mod_perl-1.99-14, but I
don’t want to do this with out being sort of sure it 'll fix things, I can’t
replicate this error in my development environment …
Any suggestions ??

Many thanks for your patience

RoyFrom: “Stephen Hancock” sh.hancock@gmail.com
To: “Raed El - Hames” r@elhames.co.uk
Sent: Thursday, February 10, 2005 3:55 PM
Subject: Re: [rt-users] RT::Mason Error

Roy,

I’m also using firefox on both linux and windows (it is all I use now)
and have not had the same problems. We had the same setup as you
execpt for Fedora Core 2 and then 3.
We are now upgraded to RT 3.4.and mysql 4.1 (no errors here either)
We have been using firefox 1.0 since it’s release. I don’t think your
problem is related to Firefox.

Stephen Hancock

Hi there;

I had the below error in the apache error log for a while now:
[Wed Feb 09 23:09:43 2005] [error] handler RT::Mason didn’t return a
valid
return value!
[Wed Feb 09 23:09:46 2005] [error] handler RT::Mason didn’t return a
valid
return value!
[Wed Feb 09 23:10:29 2005] [error] handler RT::Mason didn’t return a
valid
return value!

Sometime its the one line per page request, but on certain occassions
one
page visit results on few hundreds in a matter of a second …
Anyone else have this problem/or seen this error , I have a suspission
it
may be to do with “firefox browsers”, but tacking this to the root cause
is
proving to be very difficult …

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort
at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com
for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

5

Thanks Jesse, I was thinking the same (just mailed a posting),

RoyFrom: “Jesse Vincent” jesse@bestpractical.com
To: “Raed El - Hames” r@elhames.co.uk
Cc: rt-users@lists.fsck.com
Sent: Thursday, February 10, 2005 4:27 PM
Subject: Re: [rt-users] RT::Mason Error

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort
at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

First thing I’d recommend is moving up to a version of mod_perl 2 released
in the last year. 2.0.0 isn’t out yet, which leads me to recommend
against 1.99xx, although some people have lots of luck. but
1.99_11 was released in November 2003.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com
for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

–

6

Why not use mod_perl-2.0.0-RC4, more recent release.On Thu, 2005-02-10 at 11:27 -0500, Jesse Vincent wrote:

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

First thing I’d recommend is moving up to a version of mod_perl 2 released
in the last year. 2.0.0 isn’t out yet, which leads me to recommend
against 1.99xx, although some people have lots of luck. but
1.99_11 was released in November 2003.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Scott T. Hildreth shildret@scotth.emsphone.com

7

Does this mean that modperl 2 is now preferable to 1.99? Everything I
have read says not to use version 2 because it is ‘not ready for
prime-time’. Is the warning against ver 2 directed for RT ver 3.2.2
and not 3.4? I would appreciate an update on what versions are/are
not recommended since there is a wealth of conflicting statements both
on the wiki, the install docs and the forum messages.

Thanks…On Thu, 10 Feb 2005 11:27:24 -0500, Jesse Vincent jesse@bestpractical.com wrote:

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

First thing I’d recommend is moving up to a version of mod_perl 2 released
in the last year. 2.0.0 isn’t out yet, which leads me to recommend
against 1.99xx, although some people have lots of luck. but
1.99_11 was released in November 2003.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

–

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

8

1.99 was basically version 2, use 2.0rc4 (latest version, when I last
checked). Mod_perl 1.29 is the version for the old Apache or Apache 1.*On Thu, 2005-02-10 at 13:43 -0500, Stephen Hancock wrote:

Does this mean that modperl 2 is now preferable to 1.99? Everything I
have read says not to use version 2 because it is ‘not ready for
prime-time’. Is the warning against ver 2 directed for RT ver 3.2.2
and not 3.4? I would appreciate an update on what versions are/are
not recommended since there is a wealth of conflicting statements both
on the wiki, the install docs and the forum messages.

Thanks…

On Thu, 10 Feb 2005 11:27:24 -0500, Jesse Vincent jesse@bestpractical.com wrote:

In rt.log I get the occassional
[Wed Feb 9 23:35:20 2005] [crit]: 103:Software caused connection abort at
/usr/lib/perl5/site_perl/5.8.4/HTML/Mason/ApacheHandler.pm line 914.

First thing I’d recommend is moving up to a version of mod_perl 2 released
in the last year. 2.0.0 isn’t out yet, which leads me to recommend
against 1.99xx, although some people have lots of luck. but
1.99_11 was released in November 2003.

My system is:
OS:Gentoo
Perl v5.8.4 under linux
Apache2
mod_perl v1.9911
RT-3.2.2
DBIx::SearchBuilder v1.22
mysql Ver 12.22 Distrib 4.0.20, for pc-linux-gnu (i386)

Many thanks;

Roy

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

–

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com
Scott T. Hildreth shildret@scotth.emsphone.com