RT+ Mandrake httpd-perl

RT Users
1

Hi everyone. We want to get RT 2 up and running after having great success
with RT 1.x. The box we want to test it on is running Mandrake 8.1. This
distribution installs both a slim httpd for static pages, as well as a
second instance (httpd-perl) that runs on a separate port as the perl proxy.

I was wondering if anyone has tried using this distribution and this type
of apache configuration with RT? We’ll be working on it today, but noticed
that the Apache::Session and Apache::Cookie modules will not load and
compile – even when using the “force install xxx” bit with CPAN. I’m not
enough of a perl module hacker to know for sure if the problem may be that
the mod_perl responsibilities are split between two daemons with two
different conf files, so anyone’s experiences with this would be much
appreciated.

Thanks,

–chris

/////\\/////\\
Christopher G. Kolar
Coordinator of Information Technology Integration
Illinois Mathematics and Science Academy
ckolar@imsa.edu – www.imsa.edu/~ckolar
[PGP Public Key ID: 0xC6492C72]

2

Hi everyone. We want to get RT 2 up and running after having great success
with RT 1.x. The box we want to test it on is running Mandrake 8.1. This
distribution installs both a slim httpd for static pages, as well as a
second instance (httpd-perl) that runs on a separate port as the perl
proxy…

Take my advice: you don’t want to try to get RT to work with Mandrake’s
stock setup. Mandrake and RT both make their assumptions about the way
things should be, and some of the assumptions clash.

Best approach, or at least the one that worked for me, is to remove the
apache and perl that came with Mandrake, then go download them in source
form from the web and compile them from scratch. That will give you a setup
that RT will be happy to play with, and one that matches up with RT’s
installation docs. (You may want to go as far as to install mysql from
scratch, too, although I don’t think I had to take it that far.)

Try that approach and let us know if you have any problems.
Kendric Beachey