Rt-mailgate: undefined server error

Hiya folks,

Since a few days ago I’m having the following error:

rt-mailgate: connecting to http://xxx.xxx.xxx.xxx//REST/1.0/NoAuth/mail-gateway An Error Occurred ================= 500 read timeout /path/to/my/rt/bin/rt-mailgate: undefined server error

This is happening since I did migrate to RT 4.0.8, and not with all the incoming mail, just with mails which have attachments.

Any ideas??? I forgot something to configure???

Cheers,
Carlos
Carlos Fuentes Bermejo carlos.fuentes@rediris.es
Security Specialist - IRIS-CERT
RedIRIS/Red.es
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - RedIRIS - Security Service (IRIS-CERT)
PGP key: RedIRIS - PGP public key server

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Hiya folks,

Since a few days ago I’m having the following error:

rt-mailgate: connecting to
http://xxx.xxx.xxx.xxx//REST/1.0/NoAuth/mail-gateway An Error
Occurred ================= 500 read timeout
/path/to/my/rt/bin/rt-mailgate: undefined server error

This is happening since I did migrate to RT 4.0.8, and not with all
the incoming mail, just with mails which have attachments.

Any ideas??? I forgot something to configure???

The error implies that rt-mailgate times out while waiting for a
response from the RT server. Is there anything in your web server logs?

Hi Thomas,

Nothing on the web server logs.

Cheers,
CarlosEl 03/12/2012, a las 19:53, Thomas Sibley escribió:

On 12/03/2012 01:27 AM, Carlos Fuentes Bermejo wrote:

Hiya folks,

Since a few days ago I’m having the following error:

rt-mailgate: connecting to
http://xxx.xxx.xxx.xxx//REST/1.0/NoAuth/mail-gateway An Error
Occurred ================= 500 read timeout
/path/to/my/rt/bin/rt-mailgate: undefined server error

This is happening since I did migrate to RT 4.0.8, and not with all
the incoming mail, just with mails which have attachments.

Any ideas??? I forgot something to configure???

The error implies that rt-mailgate times out while waiting for a
response from the RT server. Is there anything in your web server logs?

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Carlos Fuentes Bermejo carlos.fuentes@rediris.es
Security Specialist - IRIS-CERT
RedIRIS/Red.es
Tel: 91 212 76 20/25 Ext: 5583
www.rediris.es - RedIRIS - Security Service (IRIS-CERT)
PGP key: RedIRIS - PGP public key server