Rt-mailgate path help

RT Users
1

rt-mailgate seems to be unable to find config.pm although it specifies it’s
path in the error message on bounced email. I’m guessing I have a stupid
little problem. Anyone have any clues? Below is the bounce message…

config.pm exists at /home/html/rt2/etc/config.pm

Thanks,
Jonathan

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/html/rt2/etc
/home/html/rt2/lib /usr/local/lib/perl5/5.8.0/i686-linux
/usr/local/lib/perl5/5.8.0 /usr/local/lib/perl5/site_perl/5.8.0/i686-linux
/usr/local/lib/perl5/site_perl/5.8.0 /usr/local/lib/perl5/site_perl .) at
/home/html/rt2/lib/RT/Interface/Email.pm line 107.
BEGIN failed–compilation aborted at
/home/html/rt2/lib/RT/Interface/Email.pm line 107.
Compilation failed in require at /etc/smrsh/rt-mailgate line 18.
BEGIN failed–compilation aborted at /etc/smrsh/rt-mailgate line 30.
554 5.3.0 unknown mailer error 2

2

Jonathan Wilzig wrote:

rt-mailgate seems to be unable to find config.pm although it specifies
it’s
path in the error message on bounced email. I’m guessing I have a
stupid
little problem. Anyone have any clues? Below is the bounce message…

config.pm exists at /home/html/rt2/etc/config.pm

Thanks,
Jonathan

----- Transcript of session follows -----
Can’t locate config.pm in @INC (@INC contains: /home/html/rt2/etc
/home/html/rt2/lib

Check your permissions: config.pm is (usually) installed as readable
only by root. If you’re operating rt-mailgate as a different user, you
will get this error.

pg