RT Mailgate issue

Paulo_Matos · April 22, 2004, 8:49pm

Hi Eric, Helmut!On Wed, 14 Apr 2004, Helmut Lichtenberg wrote:

404 Not Found
This is /usr/local/rt3/bin/rt-mailgate exiting because of an undefined
server error at /usr/local/rt3/bin/rt-mailgate line 492, <> chunk 1.

I spent days on this configuration with errors similiar like yours, but
I don’t remember in detail which error code was related to what.

Another hint:
You are using ssl, like I also do. One error disappeared (maybe yours),
when I copied the ssl certificates also on the mail server (which is a
separate machine in our case).

I got the exact same problem you did Eric... I found out why after

a while… And (in my case) it’s a really stupid thing… the host was
installed from scratch with a distro. By some automated stuff the hostname
appeared on /etc/hosts like:

127.0.0.1 myhostname.domain.com myhostname localhost localdomain

So… whenever you ran the tool it connected to 127.0.0.1, not finding the
file it was trying to access… (this behavior is controlled at
/etc/host.conf, that usually is ‘order hosts,bind’).

It didn’t tryied even to resolve the name through the DNS server…
Solution: remove it from /etc/hosts.

Hope this is your case… if not, please report it and how to solve it…

Paulo Matos