Rt-mailgate and command by mail

Hi all

I’ve exact same probleme as

http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg08421.html

Do you’ve any news idea ?

Regards.

JAS
Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
mar 19 avr 2011 10:02:15 CEST

Le 19/04/2011 � 10:03:43+0200, Albert Shih a �crit

Hi all

I’ve exact same probleme as

http://www.mail-archive.com/rt-users@lists.bestpractical.com/msg08421.html

Do you’ve any news idea ?

I don’t fine a good solution, but find a �bad one� :

Change this in TakeAction.pm :

697c697
< my $ErrorsTo = RT->Config->Get(‘OwnerEmail’);

my $ErrorsTo = RT::Interface::Email::ParseErrorsToAddressFromHead($args{'Message'}->head );

so the error-email is send to the admin of RT not to requestor (generally
the requestor don’t understand anything about those error).

Regards.

JAS

Albert SHIH
DIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26/06 86 69 95 71
Heure local/Local time:
jeu 21 avr 2011 11:10:20 CEST