this question appears in the archive but the suggested answer does not
quite work; I am hoping some of you will be able to suggest solutions.
My problem is that I am trying to install RT on an existing web server
(Apache 2.x with mod_perl2 on Ubuntu8), in a sub-directory. I went
through the configure/install steps, installing RT into /tools/pkgs/
rt-3.8.6. Now in trying to configure the web interface I hit various
Alias /rt “/tools/pkg/rt/share/html”
(where /tools/pkg/rt is a symlink to /tools/pkg/rt-3.8.6)
The problem now is that I have to add:
and according to some docs, also:
These directives are permitted only at the global or server context,
so given my sub-directory based RT setup (rather than a RT dedicated
virtualhost) I have to add them to the top/global configuration. Or is
there a way around?
When I do add these to the global config, I still get errors:
Can’t locate /tools/pkg/rt/bin/webmux.pl in @INC (@INC contains: /
tools/pkgs/rt/bin /etc/perl /usr/local/lib/perl/5.8.8 /usr/local/share/
perl/5.8.8 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/
share/perl/5.8 /usr/local/lib/site_perl . /etc/apache2)
Apache/mod_perl config seems to restrict loading of PerlRequires from
only @INC. I have started reading through the mod_perl docs to find
out how to relax this, especially for an absolute path as above for
webmux.pl. But perhaps someone here knows the way to fix this already?
I would greatly appreciate any solutions or pointers to solutions for
both issues above.