Hi all,
I am new to RT. I am trying to install RT2 on Redhat 7.2 platform. I did everyting as directed in the installation document. Installed all required perl modules and run ' make testdeps'. Upto his stage eveything went fine.
Upon installation of "rt", I am getting the following error message.
Any help guidence in this respect will be highly appreciated.
Best Regards
azeez
Screen dump of RT installation and Error Message :
# make install
mkdir -p file://opt/rt2/bin
mkdir -p file://opt/rt2/WebRT/data
mkdir -p file://opt/rt2/WebRT/sessiondata
mkdir -p file://opt/rt2/etc
mkdir -p file://opt/rt2/lib
mkdir -p file://opt/rt2/WebRT/html
mkdir -p file://opt/rt2/local/WebRT/html
/usr/bin/perl tools/initdb ‘mysql’ ‘/usr’ ‘localhost’ ‘’ ‘root’ ‘rt2’ create
Now creating a database for RT.
Enter the mysql password for root:
Creating mysql database rt2.
cp etc/acl.mysql ‘//opt/rt2/etc/acl.mysql’
/usr/bin/perl -p -i -e " s’!!DB_TYPE!!'“mysql”'g;\
s’!!DB_HOST!!'“localhost”'g;\
s’!!DB_RT_PASS!!'“rt_pass”'g;\
s’!!DB_RT_HOST!!'“localhost”'g;\
s’!!DB_RT_USER!!'“rt”'g;\
s’!!DB_DATABASE!!'“rt2”'g;" file://opt/rt2/etc/acl.mysql
bin/initacls.mysql ‘/usr’ ‘localhost’ ‘’ ‘root’ '“abcdef824” ’ ‘rt2’ ‘//opt/rt2/etc/acl.mysql’
Enter the mysql administrator’s database password to create a new user for RT
ERROR 1045: Access denied for user: ‘root@localhost’ (Using password: YES)
Enter the mysql administrator’s database password to nondestructively reload the database
/usr/bin/mysqladmin: connect to server at ‘localhost’ failed
error: ‘Access denied for user: ‘root@localhost’ (Using password: YES)’
make: *** [acls] Error 1
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