RT Install


#1

Hi,

I have RT installed, I think “successfully”… Now, this is the thing… I
have an email address setup on my linux box already from before… What I
need to do is, get all the email sent to that address tracked by rt…
Now, I thought by creating the queue and the user with the appropriate
email address it should work fine, but in vain… I have restarted
apache, sendmail etc. to make sure all the new conf files are being
taken into affect… I have MySQL 3.23.24-beta running right now…

Any clues?

Thanks…


#2

I have RT installed, I think “successfully”… Now, this is the thing… I
have an email address setup on my linux box already from before… What I
need to do is, get all the email sent to that address tracked by rt…
Now, I thought by creating the queue and the user with the appropriate
email address it should work fine, but in vain… I have restarted
apache, sendmail etc. to make sure all the new conf files are being
taken into affect… I have MySQL 3.23.24-beta running right now…

What does your /etc/aliases file contain in regards to RT?

J.D. Falk "The Internet isn’t just a publishing medium or a
Product Manager medium for commerce, it’s a social medium."
Mail Abuse Prevention System LLC – Howard Rheingold


#3

I have RT installed, I think “successfully”… Now, this is the thing… I
have an email address setup on my linux box already from before… What I
need to do is, get all the email sent to that address tracked by rt…
Now, I thought by creating the queue and the user with the appropriate
email address it should work fine, but in vain… I have restarted
apache, sendmail etc. to make sure all the new conf files are being
taken into affect… I have MySQL 3.23.24-beta running right now…

What does your /etc/aliases file contain in regards to RT?

It has…

rt: |"/opt/rt/bin/rt-mailgate systems correspond"
rt-action: |"/opt/rt/bin/rt-mailgate systems action"