RT Install Problems

RT Users
1

Good morning everyone,

I am new to RT, and it seems like an amazing program to be running.  My problem is that I am having problems getting it to run with Apache.  I already have a webserver dedicated to the LAN, and that runs perfectly.  I've tried to run just a simple "apt-get install request-tracker" but I just seem to get "Couldn't find package request-tracker."  Any ideas to help a noob?  Thanks everyone, this is a great list.

Dan

2

Daniel Blavos wrote:

Good morning everyone,

I am new to RT, and it seems like an amazing program to be running.

My problem is that I am having problems getting it to run with Apache.
I already have a webserver dedicated to the LAN, and that runs
perfectly. I’ve tried to run just a simple “apt-get install
request-tracker” but I just seem to get “Couldn’t find package
request-tracker.” Any ideas to help a noob? Thanks everyone, this is a
great list.
As variant get tarball and follow README file.

3

Good morning everyone,

I am new to RT, and it seems like an amazing program to be

running. My problem is that I am having problems getting it to run
with Apache. I already have a webserver dedicated to the LAN, and
that runs perfectly. I’ve tried to run just a simple “apt-get
install request-tracker” but I just seem to get “Couldn’t find
package request-tracker.” Any ideas to help a noob? Thanks
everyone, this is a great list.

If this is on Debian sarge/testing or sid/unstable you want:

apt-get install request-tracker3

If you are on Woody/stable you will just have to wait a little while
longer until sarge becomes the new stable. It really should not be too
long now before that happens.

Stephen Quinney

signature.asc (189 Bytes)