RT incoming mail gateway

RT Users
1

Hi All,

Question about incoming mail gateway.

We do not have incoming mails coming directly to RT server also cannot
configure rt-mailgate on our mail server.

Has anybody configured it such a way that it will pop mails from another
mail server?

Thanks for any suggestions, comments, and help.

Sudhir Damle
Stratogent LLC.

2

We have our mail servers simply forward all mail for our customercare
address to the RT server.

Mathew

Sudhir Damle wrote:

3

Hi Sudhir,

you can simply use this way:

  1. Create a Cron Job for a user: */10 * * * * /usr/bin/fetchmail --silent
  2. Create a Fetchmailrc for this user to use the pop3 mailboxes

poll pop3.domain.com
auth password
proto POP3
user rt@domain.com is rt@localhost here
pass yourpass
fetchall

  1. Do rest like normally in RT (Alias File)2006/8/21, Sudhir Damle sudhir@stratogent.com:

Hi All,

Question about incoming mail gateway.

We do not have incoming mails coming directly to RT server also cannot
configure rt-mailgate on our mail server.

Has anybody configured it such a way that it will pop mails from another
mail server?

Thanks for any suggestions, comments, and help.

Sudhir Damle
Stratogent LLC.

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.torsten-brumm.de