RT incoming mail gateway

Hi All,

Question about incoming mail gateway.

We do not have incoming mails coming directly to RT server also cannot
configure rt-mailgate on our mail server.

Has anybody configured it such a way that it will pop mails from another
mail server?

Thanks for any suggestions, comments, and help.

Sudhir Damle
Stratogent LLC.

We have our mail servers simply forward all mail for our customercare
address to the RT server.

Mathew

Sudhir Damle wrote:

Hi Sudhir,

you can simply use this way:

  1. Create a Cron Job for a user: */10 * * * * /usr/bin/fetchmail --silent
  2. Create a Fetchmailrc for this user to use the pop3 mailboxes

poll pop3.domain.com
auth password
proto POP3
user rt@domain.com is rt@localhost here
pass yourpass
fetchall

  1. Do rest like normally in RT (Alias File)2006/8/21, Sudhir Damle sudhir@stratogent.com:

Hi All,

Question about incoming mail gateway.

We do not have incoming mails coming directly to RT server also cannot
configure rt-mailgate on our mail server.

Has anybody configured it such a way that it will pop mails from another
mail server?

Thanks for any suggestions, comments, and help.

Sudhir Damle
Stratogent LLC.


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