Yes, I figured my code would all be new, I just wanted to know if RT
had any way of distinguishing a transaction modifying a group as opposed
to a trans modifying a ticket. I can code the other stuff. Thanks.
LBNLOn 6/17/2008 10:12 AM, Todd Chapman wrote:
RT doesn’t have scrips for anything but tickets. You could use
Hook::Lexwrap to monitor the methods in Groups_Overlay.pm, but that
isn’t going to give you any ticket context, so then you would have to
search for the affected tickets.
On Tue, Jun 17, 2008 at 11:50 AM, Kenneth Crocker <KFCrocker@lbl.gov mailto:KFCrocker@lbl.gov> wrote:
Hey RT gang,
I'm interested in catching transactions that occurs when the
of a group changes. Purpose: I need my ticket owners to be able to
select from a list of group members as to whom they want to do the QA
test on a ticket. I don't know how to make the group visable for that
selection in a ticket, so I created a CF that mirrors the group
membership. Best Practices dictates that any redundancy should be
controlled, SSSOOO when the group membership changes, I want to modify
the CF. I figured if I could capture the group transaction, I could see
what it is doing and duplicate it in the CF. Has anyone done anything
like this? Does anyone know how to grab a group transaction? Thanks.
Community help: http://wiki.bestpractical.com
Commercial support: firstname.lastname@example.org
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com