I reported this bug some time ago. Version 3.8.4 solved it. If you run
version 3.8.4 or above, then you need “SuperUser” right to modify the
global RT at a Glance. For more info, read the message called
“[Rt-announce] RT 3.8.4 Released”.
Hope this helps.
Greetings,
Carlos
Joe Kirby wrote:
I want to decentralize Group Membership Management to different groups
of users throughout campus.
I am OK with the attribute setting at the group level via Group Rights
(SeeGroup, AdminGroupMemebership, ModifyOwnMembership),
however it seems I have to grant the Global Group attribute
ShowConfigTab attribute also and this will allow these individuals to
adjust the global RT-At-a-Glance default.
I was wondering if there is a way to disable this feature for these
users or if this is a natural benefit of ShowConfigTab
Thanks
Joe
Joe Kirby , Assistant Vice President, Business Systems
Division of Information Technology (DoIT)
Support Response - http://www.umbc.edu/oit
Administration 627
Office - 410-455-3020
Email - kirby@umbc.edu
Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
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Content preview: I want to decentralize Group Membership Management to
different groups of users throughout campus. I am OK with the attribute
setting at the group level via Group Rights (SeeGroup,
AdminGroupMemebership, ModifyOwnMembership), […]
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| __ __ | Carlos Garc�a Montoro Ingeniero Inform�tico
|_Y/| Instituto de F�sica Corpuscular Centro Mixto CSIC - UV
|_] [/| Servicios Inform�ticos
| [] | Edificio Institutos de Investigaci�n cgarcia@ific.uv.es
|C S I C| Apartado de Correos 22085 E-46071 Valencia Tel: +34 963543706
|______| Espa�a / Spain Fax: +34 963543488
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