RT for SysAdmins training session - September 14, 2022

Heads up! The next remote training session is RT for SysAdmins on September 14th.

This session will focus on the server-level components needed to install and manage an RT system. Some knowledge of Linux or other *nix type system is expected to get the most out of this session.

Click here to reserve your seat.

Request Tracker for System Administrators
Date: September 14, 2022
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)

Agenda to include:

  • Installing RT
  • RT dependencies
  • Perl for RT
  • Database options and considerations
  • Integrating and managing email
  • Tuning RT and your database
  • Profiling and debugging RT
  • Installing extensions
  • Upgrading RT