Heads up! The next remote training session is RT for SysAdmins on September 14th.
This session will focus on the server-level components needed to install and manage an RT system. Some knowledge of Linux or other *nix type system is expected to get the most out of this session.
Click here to reserve your seat.
Request Tracker for System Administrators
Date: September 14, 2022
Time: 10 AM-2:30 PM US Eastern Time (includes 30-minute break)
Agenda to include:
- Installing RT
- RT dependencies
- Perl for RT
- Database options and considerations
- Integrating and managing email
- Tuning RT and your database
- Profiling and debugging RT
- Installing extensions
- Upgrading RT