RT-External-Auth disable password fallback

RT Developers
1

Hello,

I have the ExternalAuth plugin authenticating using LDAPS. My question is
if there is a way to disable normal RT password fallback? I can’t seem to
find an option and I want users to fail if LDAPS isn’t successful.

Thanks,

Adam

2

I have the ExternalAuth plugin authenticating using LDAPS. My question is if there is a way to
disable normal RT password fallback? I can’t seem to find an option and I want users to fail
if LDAPS isn’t successful.

The fastest and easiest fix is to clear all the internal passwords at
the database level by setting them to NO-PASSWORD.
I suggest leaving root’s password alone (or another local admin
account) in case you need to get into RT when ldap is unavailable.

-kevin

3

Hmm, not ideal but I suppose that would work. Thanks for the prompt reply.

AdamOn Thu, Aug 23, 2012 at 11:58 AM, Kevin Falcone falcone@bestpractical.comwrote:

On Thu, Aug 23, 2012 at 11:37:22AM -0400, Adam Weiss wrote:

I have the ExternalAuth plugin authenticating using LDAPS. My
question is if there is a way to
disable normal RT password fallback? I can’t seem to find an option
and I want users to fail
if LDAPS isn’t successful.

The fastest and easiest fix is to clear all the internal passwords at
the database level by setting them to NO-PASSWORD.
I suggest leaving root’s password alone (or another local admin
account) in case you need to get into RT when ldap is unavailable.

-kevin

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