So, I’ve finally got the chance to grant some time at trying this out.
Before going ahead, I just wanted to say that I’ve never actually used
this plugin so I am not certain what is the expected behavior.
However, this seems like it would be really useful in reducing the
amount of maintenance involved in working with identical scrips in
Here is how I’ve set it up on my 4.0.4 environment:
rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/lib/
rm -rf /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/html/
tar -xvf deactivate_scrips_rt402.tar
mv * /opt/rt4/local/plugins/RT-Extension-QueueDeactivatedScrips/
In RT_SiteConfig.pm: Set(@Plugins,
Now, when looking at Global Scrips, I have this screen. Not sure if this
is where it should be showing - this should be when looking at a queue’s
scrips, no ?
Looking at a Queue’s scrips shows the default version of Scrips.html,
not one I would expect (the version that shows in the global scrips
Therefore, when looking at a Queue, I do not have the ability to
deactivate a global scrip.
I’ve tried clearing mason’s cache and copying the plugin files directly
to the local folder instead of inside the plugin folder. No go.
Am I doing something wrong ?
I’m also thinking it could be nice that, instead of going inside a queue
to deactivate a global scrip, you could go inside a global scrip and see
a list of queues it is enabled on and change activation parameters there.
But, that’s entirely another extension I would think!
David Moreau SimardOn 11-12-05 4:41 AM, Givano wrote:
here is the diff patch and full files of the extension for RT4.0.2.
For SQL table use the SQL scripts from Thorstens extension on the
github GitHub - tbrumm/RT-Extension-QueueDeactivatedScrips: Deactivate global Scrips on Queue Level.
This modifications are fully based on Thorstens extension for RT3.8.
If you need some help in setting up the extension for your RT please ask.
PS: @David: would be really interesting to hear if it also works with
2011/12/2 David Moreau Simard <firstname.lastname@example.org
I, for one, would be highly interested in trying the patch out.
I have a 4.0.4 development environment on which I could test it on
- I would report back with compatibility details.
On 11-12-02 9:10 AM, Givano wrote:
if it's still interesting, I have done the patch for rt 4.0.2 and
it works fine for me. Only three files need to be modified two
html and one lib. If you want I can send you diffs or the files
for rt4.0.2. I dont know if it will work with 4.0.4.
2011/10/6 Ruslan Zakirov <email@example.com
On Thu, Oct 6, 2011 at 7:25 PM, Randy Black <Randy.Black@buckle.com <mailto:Randy.Black@buckle.com>> wrote:
> Know of anyone working on the port?
I don't know. It's on github and there is no forks of the
Torsten packaged the extension, probably newer version depends on
patches people would send and/or on his upgrade schedule.
> -----Original Message-----
> From: firstname.lastname@example.org
<mailto:email@example.com>] On Behalf Of Ruslan Zakirov
> Sent: Thursday, October 06, 2011 12:24 PM
> To: Randy Black
> Cc: firstname.lastname@example.org
> Subject: Re: [rt-users] RT-Extention-QueueDeactivatedScrips
> File that couldn't be found was deleted between RT3 and
> means that extension has not been ported over RT4.
> On Thu, Oct 6, 2011 at 4:45 PM, Randy Black <Randy.Black@buckle.com <mailto:Randy.Black@buckle.com>> wrote:
>> Does anyone use this extension and have it working in a
>> instance of RT?
>> I have it installed, but when selecting a queue and then
selecting ï¿½scrips >
>> selectï¿½ from the menu, I get ï¿½could not find component for
>> Looking through the doc, the wiki and google, produced
>> RT Training Sessions
>> * San Francisco, CA, USA ï¿½ October 18 & 19, 2011
>> * Washington DC, USA ï¿½ October 31 & November 1, 2011
>> * Barcelona, Spain ï¿½ November 28 & 29, 2011
> Best regards, Ruslan.
Best regards, Ruslan.
RT Training Sessions
* San Francisco, CA, USA October 18 & 19, 2011
* Washington DC, USA October 31 & November 1, 2011
* Barcelona, Spain November 28 & 29, 2011
-------- RT Training Sessions
* Boston ï¿½ March 5& 6, 2012
RT Training Sessions (http://bestpractical.com/services/training.html)
* Boston ï¿½ March 5 & 6, 2012