RT-Extension-TicketLocking-0.12 and RT 4.2.9 - probs showing user lock - fixed

RT Users
#1

Hi,

Just a small not for other admins: If you lock a ticket with RT-Extension-TicketLocking-0.12, the lock show like (1) for other users.

You can fix this by copy ShowLock to your local area

    mkdir -p /opt/rt4/local/html/Elements

    cp -local/plugins/RT-Extension-TicketLocking/html/Elements/ShowLock /opt/rt4/local/html/Elements

and change it like

  /opt/rt4/local/html/Elements/ShowLock:45

          - <&|/l, $TicketLabel, $u_str, $ago &>[_1] has been locked by [_2] for [_3]</&>.

          + <%$TicketLabel%> has been locked by <%$u_str |n%> for <%$ago%>.

regards

Danny

(1) Lock for other users

[cid:image001.png@01D0331E.A2BFD220]

smime.p7s (2.23 KB)

#2

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1On Sun, 18 Jan 2015 12:07:42 +0000 Daniel Schwager Daniel.Schwager@dtnet.de wrote:

Just a small not for other admins: If you lock a ticket with
RT-Extension-TicketLocking-0.12, the lock show like (1) for other
users.

I’ve released version 1.00 of RT::Extension::TicketLocking which
addresses this.

  • Alex
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#3

Hi Alex,

thanks for this fix. Works fine now.

regards
Danny

smime.p7s (2.23 KB)