Hi,
Just a small not for other admins: If you lock a ticket with RT-Extension-TicketLocking-0.12, the lock show like (1) for other users.
You can fix this by copy ShowLock to your local area
mkdir -p /opt/rt4/local/html/Elements
cp -local/plugins/RT-Extension-TicketLocking/html/Elements/ShowLock /opt/rt4/local/html/Elements
and change it like
/opt/rt4/local/html/Elements/ShowLock:45
- <&|/l, $TicketLabel, $u_str, $ago &>[_1] has been locked by [_2] for [_3]</&>.
+ <%$TicketLabel%> has been locked by <%$u_str |n%> for <%$ago%>.
regards
Danny
(1) Lock for other users
[cid:image001.png@01D0331E.A2BFD220]
smime.p7s (2.23 KB)