Rt-extension-spawnlinkedticket

After installing rt-extension-spawnlinkedticket on 3.8.8 clicking the
create button under the links section causes an error as the form action
is incorrect.

This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.

The offending line in the plugin seems to be this:

RT::Interface::Web::Redirect(
RT->Config->Get(‘WebURL’).“Ticket/Create.html?$query_string” );

Both WebPath and WebBaseURL are set in RT_SiteConfig.pm

Every other plugin seems to work fine.

Anyone know why it might not be pulling WebURL correctly from the RT
Config to construct the correct URL?

After installing rt-extension-spawnlinkedticket on 3.8.8 clicking the create button under the

I don’t believe there is an extension named that, you should double
check that. Also, it always helps to mention a version.

-kevin

It’s version 0.04 from here:
http://search.cpan.org/~ruz/RT-Extension-SpawnLinkedTicketInQueue-0.04/

I think the line causing the error is the following line:

" name="SpawnLinkedTicket">From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kevin Falcone Sent: 27 August 2010 19:09 To: rt-users@lists.bestpractical.com Subject: Re: [rt-users] rt-extension-spawnlinkedticket

After installing rt-extension-spawnlinkedticket on 3.8.8 clicking
the create button under the

I don’t believe there is an extension named that, you should double
check that. Also, it always helps to mention a version.

-kevin

links section causes an error as the form action is incorrect.

This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.

The offending line in the plugin seems to be this:

RT::Interface::Web::Redirect(
RT->Config->Get(‘WebURL’).“Ticket/Create.html?$query_string” );

Both WebPath and WebBaseURL are set in RT_SiteConfig.pm

Every other plugin seems to work fine.

Anyone know why it might not be pulling WebURL correctly from the
RT Config to construct the
correct URL?

RT Training in Washington DC, USA on Oct 25 & 26 2010 Last one this
year – Learn how to get the most out of RT!

It’s version 0.04 from here:
http://search.cpan.org/~ruz/RT-Extension-SpawnLinkedTicketInQueue-0.04/

So, SpawnLinkedTicketInQueue not spawnlinkedticket

I think the line causing the error is the following line:

" name="SpawnLinkedTicket">

Looks like this was already fixed in the repo in
b27892abc540569e503c1168f2450a16afa82a4c

-kevin

It is rt-extension-spawnlinkedticketinqueue and the offending line is
this one in html/Callbacks/SpawnLinkedTicket/Elements/ShowLinks/Default:

" name="SpawnLinkedTicket">

You should check your WebPath setting in RT_SiteConfig.pm.

-ChrisAm 27.08.2010 18:31, schrieb Alex Young:

After installing rt-extension-spawnlinkedticket on 3.8.8 clicking the
create button under the links section causes an error as the form action
is incorrect.

This error occurs even if using RTHOME=/opt/rt3 perl Makefile.PL.

The offending line in the plugin seems to be this:

RT::Interface::Web::Redirect(
RT->Config->Get(‘WebURL’).“Ticket/Create.html?$query_string” );

Both WebPath and WebBaseURL are set in RT_SiteConfig.pm

Every other plugin seems to work fine.

Anyone know why it might not be pulling WebURL correctly from the RT
Config to construct the correct URL?