Summary: The „Quick Search” extension in RT helps people find and handle tickets easily. Originally, it had a simple search bar at the top of the page where you could type in keywords to quickly find tickets. With this extension, there is a drop-down box that allows you to add extra rules and filters to your searches.
Git, source code: We still have some work to do to polish the source code, we’ll post that when we’re done. If you need this plugin earlier, let us know and we’ll share the current state of the code.
If you have any questions regarding the extension, you can contact us: here.