I’m trying to get RT::Extension::Nagios to work properly with my RT installation. I’m running RT-3.8.8 on Centos 5.5 and all other functions are working as expected.
To setup this extension, I’ve created a new queue named Nagios and have notifications from Nagios sent to that queue’s email address. Tickets are created, but are not merged or auto-closed on RECOVERY notification. I have added the following to my RT_SiteConfig.pm:
Set($NagiosMergeTickets , 1);
Set(@Plugins, qw(RT::Extension::MobileUI), qw(RT::Extension::Gravatar), qw(RT::Extension::Nagios));
Am I missing something simple? Does anyone else have this plugin working?
Joshua Fiske '03, '04
Manager of User Services / Security Engineer
Clarkson University, Office of Information Technology
(315) 268-6722 – Fax: (315) 268-6570